Glaze

Cancellation Policy

We require 24 hours advanced notice when cancelling or rescheduling and appointment. Failure to comply with this policy will result in an immediate fee of 50% of the booked service. Refunds or credits can be issued on a case by case basis at the discretion of the Hive member. Chronic no shows or cancelations will require a non-refundable deposit to schedule future appointments or be converted to a walk-in only scenario for 3 consecutive appointments without disruption.